Privacy Policy

Privacy Policy

This Privacy Policy explains how Via Local 39 processes personal data in connection with its website and private guided culinary and market tour services. It applies to inquiries, bookings, route planning, payment handling, and related communications.

Terms of Service Contact
Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
Privacy Office

Contact Information

Privacy email
[email protected]
Privacy phone
+994 70 945 75 28
Postal address
32, Heydər Əliyev Prospekti, Ağcabədi, AZ
Privacy contact

Use the contact details below for privacy questions, access requests, or correction requests.

Contact Page
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing based on our legitimate interests where that ground applies.

Available rights depend on the type of data and the applicable law.
Requests

How to Make a Request

To submit a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details if needed to confirm identity, protect against unauthorized disclosure, or determine whether an exception applies.

We may need to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for as long as needed to manage inquiries, confirm bookings, provide the tour, handle payment and accounting records, resolve disputes, and meet legal obligations. When data is no longer needed, we delete it or anonymize it where appropriate.

We keep data only for the period needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The date of the latest revision should be checked before relying on this notice.

We review this notice when our practices or legal obligations change.

Data handling overview

How information is collected and how cookies work

01 · Collection

Data We Collect

We may process identifiers and contact details, booking and payment information, dietary and route preferences, meeting-point and attendance details, communication records, and technical data such as device and usage information. Where needed for a private culinary route or related guided tasting experience, we may also process information you choose to provide about group size, preferred dates, and practical requirements for the route.

The categories collected depend on booking, inquiry, and tour participation activities.
02 · Sources

How We Collect Data

We collect personal data from consultation requests, email or phone communications, booking forms, payment steps, and information shared during route planning or check-in. We may also receive limited technical data automatically when you use the website, such as browser details, device identifiers, and basic interaction logs.

Most information comes directly from the guest or from the booking process.
03 · Cookies

Cookie Types

We may use essential cookies to support site operation and security, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their function and retention period.

Cookie use is limited to operational, preference, and analytics functions.
04 · Controls

Cookie Controls

You can usually block or delete cookies through your browser settings and may be able to set preferences for certain cookie categories where available. If cookies are disabled, some site functions may not work as intended, including form handling or preference storage.

Browser settings and similar tools can be used to limit non-essential cookies.
Purpose of use

How We Use Data

We use personal data to respond to inquiries, manage consultation requests, confirm dates and group details, collect dietary information, coordinate route and tasting arrangements, process payments, communicate meeting-point instructions, provide the guided experience, handle customer support, maintain records, secure the website, and meet accounting or legal obligations.

Note
Processing is limited to operational and compliance needs.
Third-party sharing

Service Providers and Partners

We may share personal data with payment processors, website and hosting providers, communication tools, and other service providers that support booking, payment, technical maintenance, or customer administration. Where a tour requires coordination with venues or tasting locations, we may share limited booking-related details needed to confirm availability or manage the experience.

Note
Operational partners receive only the information needed for their role.
Legal basis

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when required by law, regulation, lawful request, or legal process. We may also share information where necessary to establish, exercise, or defend legal claims, or to address fraud, security, or misuse concerns.

Note
Disclosure may be required to comply with law or to protect legal rights.